FAQs
Let’s see if we can get you some answers…
How can I get in touch with Grace Loves?

We love hearing from our customers! Please simply fill out the contact form on this page, and we’ll get back to you within 24 hours.

What currency are your prices in?
All prices are in Pounds Sterling (£).
Do you ship internationally?

We sure do! Delivery to orders outside of the UK costs £5.99.

I need my order urgently. Can you help?
We’ll definitely try our hardest to make sure you get your delivery on time. If it’s crucial that you receive something within a specific time frame, please contact us before placing your order.

We’ll always do our best to try and help our lovely customers!

I'm a Trade customer. How do I re-order stock?

That’s great!

To re-order more products, please email us at hello [at] graceloves.com, and we’ll process your order immediately.

I'm a retailer and I'd like to stock Grace Loves product. How do I do this?

If you’re a retailer and you’re interested in stocking our products, we’d love to hear from you.
Simply email us at hello [at]graceloves.com and we’ll be happy to answer any of your questions and set up an account for you.

How much does delivery cost?

We offer FREE shipping on all orders over £25 to the U.K. Otherwise delivery is £1.99 to the U.K. and £5.99 for international orders.

How long will it take to receive my order?

All our t-shirts and sweatshirts are printed to order, so please allow 7 – 10 days for delivery.

Solo greeting card deliveries will be received in 2 – 3 days.

If you have any questions regarding your order, please contact hello[at]graceloves.com.

What happens if I need to return an item of clothing?

Since each item is printed to order, we don’t offer refunds on any pieces but we will exchange an item for a different size if we have it in stock. The item you are returning must be in it’s original condition.

Please contact us at hello [at] graceloves.com for more details.

If we are able to exchange your t-shirt or sweatshirt, returning the goods to us must be at your own expense.

 

How should I look after my Grace Loves clothing?
To keep your pieces looking brand spanking new, be sure to wash on a GENTLE cycle in COLD water and hang to dry to prevent shrinking or fading!

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